Delivery/Pick-up Info

DELIVERIES

ORDER DEADLINES
We accept orders until 4 pm for store pick-up.

For deliveries we deliver same day between 11am - 6pm. 


FULFILLMENT TERMS
We fulfill deliveries every Tuesday to Saturday, between 11am and 6pm.

NOTE: We fulfill deliveries on select Sundays each year, such as Mother’s Day. We do not fulfill deliveries on statutory holidays.
 No time guarantee applies to deliveries during the week of national holidays, such as Valentine’s Day or Mother’s Day, due to the high volume of orders for fulfillment.

Our courier will leave your order: (1) at the recipient’s front door (weather permitting) OR (2) with reception/concierge (if available). Having done so, our courier will inform the recipient by phone. In cases of severe weather or when temperatures fall below 10°C, flowers or potted plants cannot be left exposed outside. If the recipient isn’t available, we will automatically reschedule the delivery for an alternate date/time we deem safe.

If an alternate delivery attempt is required for a future date, a second delivery fee will apply. We will promptly connect with you (the sender) in these circumstances.

DELIVERY ADDRESSES AND RATES
See list below for all delivery locations and rates.
 

LOCATION

RATE

Vancouver, Richmond, New Westminster & Burnaby

$15

West Vancouver, North Vancouver

$25

Coquitlam, Surrey, Delta & Langley*

$35

Abbostford*

$55

*Denotes locations for which a business delivery guarantee (i.e., before 5 pm) is not available.
 
 

PICK UPS

ORDER DEADLINES
For all pick up orders, please select “Store Pick Up” during checkout. We accept orders until 4 pm for same-day pick up.

FULFILLMENT TERMS
We fulfill pickup orders every Tuesday to Saturday, between 11am and 6 pm. 


SPECIAL REQUESTS

At this time, we do not coordinate delivery or pick up with recipients nor do we fulfill specially-timed deliveries or delivery add-ons, such as wine or chocolates or candles.