Privacy policy

Privacy Policy
Last updated March 30, 2026

La Bomba Floristry operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide our services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our services.

By using our services, you acknowledge that you have read and understand this Privacy Policy.

Personal information we collect
Personal information refers to information that identifies or can reasonably be linked to you. We may collect the following depending on how you interact with us: contact details such as your name, billing and shipping address, phone number and email address, financial information such as payment details and transaction confirmations, account information such as login details and preferences, transaction information including products viewed, added to cart or purchased, communications you send to us, device information such as IP address and browser type, and usage data relating to how you interact with our website.

How we collect information
We collect personal information directly from you when you place an order or contact us, automatically through cookies and similar technologies when you use our website, from service providers who support our operations, and from partners or third parties where applicable.

How we use your information
We use your information to provide and improve our services, process payments and fulfill orders, manage your account, arrange delivery or shipping, communicate with you, provide customer support, personalize your shopping experience, and for marketing and promotional purposes where you have consented. We also use your information to detect fraud, maintain security, and comply with legal obligations.

Location tracking and location based services
We may collect general location information based on your IP address, device settings, or shipping and billing details to provide location relevant services such as delivery availability, regional pricing, and localized content. We do not use precise GPS tracking. This information is used only to improve your experience and support delivery logistics.

Marketing and communications
We may send you promotional emails or text messages if you have opted in. You can unsubscribe at any time using the link provided in the message or by contacting us. Even if you opt out of marketing, we may still send you transactional messages related to your orders.

Use of phone numbers and messaging
If you provide your phone number, it may be used to contact you regarding your order, delivery updates, or customer service, and for marketing messages where you have consented. You can opt out at any time. We do not sell or share phone numbers for third party marketing purposes.

Abandoned cart communications
Our website uses cookies and similar technologies to track items you add to your cart, including when a cart has been abandoned. This information may be used to send reminder messages via email or text where you have opted in, to help you complete your purchase.

How we disclose information
We may share your information with Shopify and service providers who help operate our business, including payment processors, delivery partners, analytics providers, and marketing platforms. We may also share information with partners to provide advertising services, or where required by law.

Text messaging originator opt in data and consent will not be shared with any third parties for their own marketing purposes.

We may also share information if you direct us to do so, for example through social media integrations, or as part of a business transaction such as a merger or sale.

Shopify relationship
Our store is hosted by Shopify, which processes personal information to provide and improve the platform. Your information may be stored or processed outside your country. You can learn more about Shopify’s privacy practices through their privacy policy.

Third party links
Our website may include links to third party websites. We are not responsible for their privacy practices and recommend reviewing their policies before providing personal information.

Children’s data
Our services are not intended for children and we do not knowingly collect personal information from minors.

Security and retention
We take reasonable steps to protect your personal information, but no system is completely secure. We retain your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

Your rights
Depending on your location, you may have rights to access, correct, delete, or transfer your personal information, and to opt out of certain uses such as targeted advertising. You may also withdraw consent where applicable. To exercise your rights, please contact us.

International transfers
Your information may be processed outside your country. Where required, we rely on appropriate legal safeguards for international data transfers.

Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Contact
If you have any questions or requests regarding this Privacy Policy, please contact
enquiries@labomba.ca
247 East Georgia Street, Vancouver, BC, V6A 1Z6, Canada