Terms of service

Terms of Service
La Bomba Floristry

Overview
This website and services are operated by La Bomba Floristry. By accessing our website, purchasing from us, or interacting with our services, you agree to these Terms of Service and our Privacy Policy.

If you do not agree, please do not use our services.

Use of our services
You agree to use our website and services for lawful purposes only.

You must provide accurate and complete information when placing an order, including billing, delivery, and contact details.

We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.

Products and floral design
All of our work is seasonal and design led.

This means exact flower varieties and colours are not guaranteed. We may substitute flowers or vessels based on availability. Substitutions will always be of equal or greater value and in keeping with the overall design style.

By placing an order, you acknowledge and accept this creative discretion.

Orders and cancellations
All orders are subject to acceptance and availability.

Once an order is confirmed, same day and next day orders cannot be cancelled. Other orders may be modified or cancelled with sufficient notice, at our discretion.

Custom, event, and wedding orders are governed by separate agreements and are generally non cancellable.

Pricing and payment
All prices are listed in the applicable currency and are subject to change without notice.

Prices do not include delivery fees, taxes, or additional service charges where applicable.

Payment must be received in full before an order is processed.

Delivery
We aim to deliver within the requested time window but do not guarantee exact delivery times.

Delays may occur due to traffic, weather, or volume. Someone must be available to receive the order, or a safe drop location must be provided.

Once delivered, responsibility transfers to the recipient. We are not liable for loss, theft, or damage after delivery.

Incorrect or incomplete delivery information may result in failed delivery and additional charges.

Fresh product disclaimer
Flowers and plants are natural products with limited lifespans.

We do not guarantee longevity beyond normal expectations. Care instructions should be followed to maximize freshness.

Returns and refunds
All purchases are subject to our Refund Policy.

Due to the perishable nature of flowers, most items are final sale.

Please refer to our Refund Policy for full details.

Intellectual property
All content on this website, including images, branding, text, and design, is owned by La Bomba Floristry.

You may not copy, reproduce, or use our content without written permission.

Third party services
Our website may include tools or links operated by third parties.

We are not responsible for the content, policies, or practices of third party services.

Limitation of liability
To the fullest extent permitted by law, La Bomba Floristry is not liable for indirect or consequential damages, loss arising from delivery delays, or variations in product appearance due to seasonal availability.

Our total liability is limited to the value of the order purchased.

Errors and omissions
We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed.

Prohibited use
You may not use our website or services for unlawful purposes, to harm or harass others, or to interfere with the operation or security of the website.

We may suspend or terminate access if these terms are violated.

Termination
We reserve the right to terminate or restrict access to our services at any time without notice if we believe these Terms have been violated.

Governing law
These Terms are governed by the laws of the jurisdiction in which La Bomba Floristry operates.

Changes to these terms
We may update these Terms at any time.

Continued use of our services constitutes acceptance of any changes.

Contact
For questions regarding these Terms
orders@labomba.ca